Shipping Policy

Bestencart Shipping Policy

Welcome to Bestencart, your one-stop shopping destination for stylish and practical clothing racks, shoe cabinets, outdoor products, gardening tools, and more! We are committed to providing you with a seamless shopping experience. Please take a moment to review our shipping policy.

1. Order Processing

Orders will be processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day. Once your order is processed, you will receive a confirmation email with a tracking number.

2. Shipping Options & Delivery Times

We offer two shipping methods for your convenience:

• Standard Shipping:

  • Delivery Time: 7-15 business days
  • Cost:
    • Orders under $60.00: $10.00
    • Orders over $60.00: Free Shipping

• Expedited Shipping:

  • Delivery Time: 3-7 business days
  • Cost: $20.00 flat rate

You can select the shipping method that best suits your needs at checkout to ensure a smooth delivery experience.

3. Shipping Destinations

Currently, we only ship within the United States. We plan to expand to international markets in the future.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use the provided link to track your package's journey.

5. Address Accuracy

Please ensure that the shipping address you provide is accurate. Bestencart is not responsible for delays or lost shipments resulting from incorrect or incomplete addresses. If you notice an error with your shipping address, please contact our customer service team immediately at [email protected].

6. Potential Delays

Shipping delays may occur due to weather, customs processing, or other unforeseen circumstances. While Bestencart will make every effort to ensure timely delivery, we cannot be held responsible for delays outside of our control.

7. Lost or Damaged Items

• Lost Shipments: If your package does not arrive within the expected timeframe, please contact us at [email protected] for assistance.
• Damaged Goods: If your item arrives damaged, please contact us within 7 days of receiving the product and provide photographic evidence of the damage.

8. Shipping Costs

• Standard Shipping:
  • Orders under $60.00: $10.00
  • Orders over $60.00: Free Shipping
• Expedited Shipping:
  • A flat $20.00 fee applies to all expedited orders.

9. International Shipping

Currently, we do not offer international shipping. We are considering expanding to international markets in the future.

10. Addressing Delivery Issues

If there are any issues with your order, such as missing or incorrect items, please contact our customer service team at [email protected]. We will work to resolve the issue promptly.